Privacy Policy

1. Introduction

Kunming Junzeng International Commerce and Trade Co., Ltd. ("we," "our," "us") respects your privacy. This Privacy Policy explains how we collect, use, disclose, store, and safeguard your information when you visit our website at www.junzeng.shop (the "Site") or use our services. We comply with PIPL and GDPR where applicable.

2. Information We Collect

2.1 Information You Provide

• Contact Details: Full name, email address, phone number, company name, and job title when you fill out forms or request quotes.
• Communications: Messages, inquiries, feedback, and documents submitted through our contact channels.
• Business Information: Project requirements, technical specifications, and company details shared during consultations.

2.2 Information Collected Automatically

• Usage Data: Pages visited, time on site, referring URLs, and navigation patterns.
• Device Data: IP address, browser type, operating system, and device identifiers.
• Cookies: We use cookies and analytics to enhance functionality and analyze usage (see Section 5).

3. How We Use Your Information

• Service Delivery: Responding to inquiries, providing quotations, delivering services, and fulfilling contracts.
• Communication: Sending administrative messages, updates, security alerts, and support communications.
• Improvement: Analyzing usage to troubleshoot issues and improve our services.
• Marketing: Sending relevant content with your consent. You may opt out anytime.
• Legal Compliance: Complying with applicable laws, regulations, and legal processes.
• Security: Detecting and preventing fraud, unauthorized access, and security incidents.

4. Legal Basis (GDPR)

For EEA residents: consent, contractual necessity, legitimate interests, and legal obligations.

5. Cookies

We use essential cookies (required for operation), analytics cookies (to understand usage), and functional cookies (to remember preferences). Manage via browser settings. Disabling certain cookies may affect Site functionality.

6. Data Sharing

We never sell your data. We may share with trusted service providers under contractual obligations, for legal requirements, in business transfers, or with your explicit consent.

7. Data Retention

Inquiries: 2 years. Client records: contract + 5 years. Marketing: until opt-out. Analytics: anonymized indefinitely. Data is securely deleted when no longer needed.

8. Data Security

We implement encryption (TLS/SSL), access controls, regular security audits, employee training, and secure infrastructure. While we strive to protect your data, no transmission is 100% secure.

9. Your Rights

You may request access, rectification, erasure, restriction, portability, or object to processing. Withdraw consent at any time. Contact support@junzeng.shop. We respond within 30 days.

10. International Transfers

Data may be transferred internationally with safeguards including Standard Contractual Clauses or equivalent mechanisms.

11. Third-Party Links

Our Site may link to external sites. We are not responsible for their privacy practices. Review their policies separately.

12. Children's Privacy

Not directed to individuals under 16. We delete data inadvertently collected from children without consent.

13. Changes

We may update this policy. Changes posted with a revised date. Periodic review recommended.

14. Contact

Kunming Junzeng International Commerce and Trade Co., Ltd.
Room KB3182L, 145 Dongfeng West Road, Daguan Street, Wuhua District, Kunming, Yunnan, China
Email: support@junzeng.shop
Phone: +86 184-3784-6627